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Terms of Use

Welcome to ApnaRooms. These terms govern your access to and use of our PG rental booking and tenant management platform operating near Lovely Professional University (LPU), Phagwara, Punjab.

Effective Date: August 1, 2026 Last Updated: August 13, 2026 Jurisdiction: Phagwara / Jalandhar, Punjab, India

1 Acceptance of Terms & Eligibility

By accessing, creating an account on, or submitting room booking requests through ApnaRooms (apnarooms.in), you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use, forming a legally binding contract under the Indian Contract Act, 1872 and Information Technology Act, 2000.

Eligibility: Our services are designed for students enrolled at Lovely Professional University (LPU), faculty, staff, and verified working professionals residing in Phagwara / Jalandhar, Punjab. You must be at least 18 years of age or possess legal guardian consent if under 18.

2 Account Registration & Security

When registering via email or Firebase Google OAuth, you agree to provide complete, truthful, and accurate information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

3 PG Bookings, Advance Token, Rent & Payments

  • Room Allocation: Rooms displayed on ApnaRooms are subject to availability. Bookings are confirmed upon agreement and payment of advance token money.
  • Payment Methods: ApnaRooms supports offline payments (cash receipts, direct UPI, bank transfer) as well as online payment gateway processing via Razorpay.
  • Monthly Rent & Bills: Rent invoices are generated on the 1st of each calendar month. Payments must be settled by the due date specified on the invoice to avoid late charges.
  • Digital Receipts: Verified payment records and downloadable digital invoices are generated automatically inside your tenant dashboard.
  • Security Deposit: Security deposits are held as financial protection against property damage, unpaid utility bills, or breach of lock-in terms. Deposits are refundable via bank transfer post move-out inspection.

4 User Conduct & PG House Rules

To ensure a safe, studious, and harmonious living environment for LPU students, residents must adhere to basic rules:

  • Strict prohibition of illegal substances, weapons, explosives, or hazardous items inside PG premises.
  • Observance of quiet hours between 10:00 PM and 6:00 AM.
  • Prior registration and approval from PG management for overnight visitors.
  • Maintenance of property hygiene, room equipment, and common areas.

5 KYC & Mandatory Punjab Police Tenant Verification

In compliance with directives issued by the Punjab Police department for Phagwara and Jalandhar districts, all residents are mandated to submit identity documents (Aadhaar / Passport / LPU Student ID).

ApnaRooms generates structured National & International Police Verification PDF forms. Submission of fraudulent documents constitutes a criminal offense under the Indian Penal Code (IPC) / Bharatiya Nyaya Sanhita (BNS).

6 Cancellation, Notice Period & Refund Policy

Tenants wishing to checkout must provide a minimum 30-day written move-out notice via the dashboard or to property management.

Security deposit refunds are processed within 7 to 10 working days following final inspection and deduction of legitimate unpaid utility dues or damage repair costs.

7 Platform Role: Facilitator Disclaimer

ApnaRooms operates as a technology facilitator and digital management platform connecting tenants, PG property owners, and service providers. ApnaRooms is not a direct real estate broker or landlord.

8 Intellectual Property Rights

All brand assets, software code, UI design systems, logos, databases, and content on apnarooms.in are the exclusive intellectual property of Saksham Shakya / ApnaRooms.

9 Limitation of Liability

To the maximum extent permitted under Indian law, ApnaRooms shall not be liable for indirect, incidental, or consequential damages resulting from platform downtime, personal property loss, or third-party dispute outside reasonable operational control.

10 Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of India. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the competent courts in Phagwara / Jalandhar, Punjab, India.

12 Termination & Access Suspension

We reserve the right to suspend or terminate user accounts for serious breach of house rules, submission of forged KYC identity documents, or non-payment of legitimate rent dues.

Questions on Terms?

Reach out to our legal compliance team for any clarifications.

Contact Legal Team